Hotel Services
In-House Services
Five-Star AudioVisual specializes in delivering premium, in-house audiovisual services to hotels, resorts and convention centers. We provide highly personalized services to match the individual needs and cultures of our contracted clients. Our philosophy of True Partnership supported by aggressive revenue development at every location has resulted in a record of 100% customer retention; we have never lost an account due to financial or service performance. Here are a few reasons why:
- Five-Star training and certification program
- Quarterly quality assurance programs conducted with our partners and clients
- Financial performance and revenue development
- True partnership commission plan
- Brand-new, cutting-edge presentation technology
Management Services
Our unique audiovisual management services plan provides all the benefits of using a contracted audiovisual company with all the profit of doing it yourself.
When you partner with Five-Star AudioVisual Management Services, we guide your facility through the transition from contract audiovisual services to in-house operation and then provide on-going management and support to assure you maximize profit without all of the headaches of doing it on your own.
With Five-Star’s Management Services, you will be in the AV business for yourself but not by yourself.
Our Management Services Include:
- Complete Transition Management
- Personnel Recruiting and Placement
- Opening Inventory Acquisition
- Standard Operating Procedures
- Employee Training
- Quality Assurance Audits
- Proactive Sales System
- Sales and Revenue Maximization Management
- Audiovisual Management Software
- AV Supply Chain Management
- Opening On-Site Task Force