The Five-Star Difference®

Luxury Hotel AV Services Experts

For nearly three decades, Five-Star AudioVisual has delivered exceptional hotel AV services. We specialize in customized hotel audiovisual solutions for luxury hotels, resorts, and conference centers across the United States.

Privately owned and independently operated, we partner with premier hospitality brands. Our markets include Orlando, Miami, Nashville, Scottsdale, Phoenix, Los Angeles. We also serve other key destinations nationwide.

Our mission is simple. We act as a seamless extension of each property’s team, delivering extraordinary service at every event.

Our Mission

Five-Star AudioVisual provides the highest level of service possible for our clients and their guests. At the same time, we embrace the history, culture, and character of every property we serve.

We become a seamless partner and a valued member of the team, delivering reliable, innovative, and guest-focused hotel audiovisual services that enhance meetings, conferences, corporate events, and special gatherings.

Our Vision

Our ultimate objective is to be recognized throughout our marketplace as the benchmark for service excellence and client satisfaction in the hotel AV services industry.

To achieve this goal, we believe in delivering highly personalized service solutions that reflect the unique culture and operational goals of each hotel or resort. By employing enthusiastic, flexible, and highly trained professionals, we deliver tailored AV strategies that support long-term success, guest satisfaction, and strong client retention.

Our history

Five Star AV History

When Founder & Owner Robert Tippin established Five-Star AudioVisual in 1995, the company began with enthusiasm, extensive industry expertise, and a single hotel account.

Since then, over nearly 30 years of operation, we have grown strategically while remaining privately owned and intentionally mid-sized. Today, we proudly partner with more than 85 of the finest hotels, resorts, and convention centers across North America.

From our very first client to large-scale hospitality brands in major metropolitan markets, we continue to provide focused, personalized hotel AV services designed to reflect the personality and objectives of each property.

Throughout this journey, we have remained at the forefront of technology and industry trends. Our commitment to innovation, operational excellence, and long-term partnerships has allowed us to retain nearly every relationship we begin.

Ultimately, we serve thousands of satisfied clients annually, yet we continue to treat each partnership with the highest priority.

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