Hotel Event Production & Technology Services
Five-Star AudioVisual has been delivering premium in-house audiovisual solutions for the hospitality industry for nearly twenty-five years. Our clientele ranges from elite hotels and upscale resorts to well-known corporations and convention centers all across the United States and Canada. We specialize in providing highly personalized services to meet the individual needs of our contracted clients. Our exclusive “Experiential Partnership” philosophy has led to enhanced financial performance and success.
When you partner with Five-Star, you benefit from our full-service approach to hospitality audiovisual management. Our skilled Event Production experts become an extension of your team, creating cutting-edge systems that integrate every aspect of your overall vision. We offer unmatched design and technology to seamlessly blend your audiovisual systems with your décor, character, and culture. We create harmony between the technology, aesthetics and ambiance of the surroundings to enhance every experience for your guests.
- Progressive presentation technology that evolves as needs change or new innovations arise.
- Industry leading Event Production and Technology equipment from the finest manufacturers.
- Custom accessory and décor design handcrafted to your hotel’s aesthetic and design.
- Multi-level Five-Star AudioVisual Training and Certification program for all staff.
- Quarterly quality assurance programs conducted with our partners and clients.
- True partnership commission plan that offers increased ROI (both Return on Investment and Retention of Information)
- Ongoing financial performance and revenue development.
- High Speed Internet Access development and management resources
We are committed to serving all aspects of our industry, we offer Five-Star Productions, our full service rental and staging company capable of supporting and executing events of any size – and at any location. Five-Star Productions provides a wide variety of production services to accommodate everything from the most basic of meetings to sophisticated and complex multi-city touring shows. From our initial planning meeting to the installation and execution of your event and beyond, you will be completely confident that your program is in capable professional hands wherever your next event brings you. Five-Star AudioVisual and Five-Star Productions – the ultimate partnership to cover ALL of your audiovisual needs.
Five-Star Integrated Solutions
Whether you are looking for a complete in-house audiovisual system, custom installation services, a state-of-the-art business center, or presentation equipment rental, we have a passionate team ready to execute to your satisfaction. We have a proven reputation for excellence in service, technology, quality, and performance that is second to none, so you can trust that we understand your business and will produce phenomenal results. For audio visual installation services that rise above the competition, choose Five-Star Integrated Solutions.
Five-Star Destination Management
Five-Star now offers incremental revenue generating technologies though Five-Star DMC Solutions. We can help your property handle every possible need from registration for activities to purchasing non-hosted events. No more multiple platforms & no more hassle getting meaningful reports – just simple one stop shopping thanks to Five-Star.
- Hosted Event Registration – From tours, recreational activities and more, Five-Star can provide a customized URL and welcome message to groups that allow group participants to register online for hosted or non-hosted activities. Planners will receive instant access to a participant status report that shows them who has signed up for what activity in real time.
- Exclusive URLs For Group Activities – from weddings, to incentive groups, to associations with on their own groups, it has never been easier to provide personalized service to the planner that allows participants to sign up and even pay on line for activities. Expand your revenue by simply providing services that your customers need.
- Transportation – Group airport transfers have never been easier to offer or manage thanks to Five-Star DMC Solutions. A simple booking online and instant notification is sent to you, and if desired, your preferred transportation company. Changes are just as easily handled with arrival and departure schedules instantly created. Open registration links allow guests to enter their own flight information and check-in at the airport provides instant information back to the planner or front desk staff at the arriving hotel.
- E-Concierge Department – Provide Leisure Guests pre-arrival or on their own group participants pre- arrival, with the ability to shop and schedule on-property or off-property goods and services. We can even increase the number of service offerings to capture new streams of revenue within our proprietary Five-Star DMC Solutions system.
Hosted Virtual Desktop
Five-Star’s Hosted Virtual Desktop (HVD) Services are the next phase in IT efficiency and productivity gains. Our exclusive service makes your company’s desktop operating system and its native programs (think Windows and Microsoft Office for example) virtually accessible from any internet connected device and web browser. Thanks to our HVD Services, employees are freed from the physical computer device and its maintenance and support expense while gaining speed, efficiency and reduced expenses for all users.
- CapEx and OpEx can be reduced by 30-50% thanks to Five-Star HVD Services. Five-Star HVD moves all of your processing needs from the existing desktop to the cloud server. This reduces the stress on your physical devices and extends the life of hardware, enabling you to get more use out of your investment.
- Five-Star HVD provides more control, built-in security, and personalization in your ‘workspace’. Five-Star HVD allows each individual to have their own wallpaper as a background and install their own applications.
- Heightened Security – With multiple layers of security, from physical layers to virtual layers, Five-Star is serious about securing your data. The data center is guarded by 24/7 live security personnel, access to the server is encrypted and top of the line firewall devices by Cisco secure the server from the core.
- Achieve greater agility when managing your desktop deployment strategy. Updates are automatically installed on all virtual instances without the need to trigger them internally.